Frequently Asked Questions

If you’ve got any questions about your order, delivery, or our service, you might find the answer below.


Pre-order questions

Order questions

Delivery questions

Post-order questions

Our service

(Reviews are for ZAVA UK)

trustpilot-ratings-4-star (2485)
trustpilot-ratings-5-star by Dagne, 18 Nov 2021
As always - excellent service
trustpilot-ratings-5-star by Jackson Chilvers, 18 Nov 2021
Great service, fast delivery
trustpilot-ratings-5-star by ALAN RAGGETT, 30 Oct 2021
Very efficient delivery of testing kit and result. Both delivered 24 hours after request/despatch.
trustpilot-ratings-4-star by Lisa Howell, 30 Oct 2021
Easy to use. Arrived safely and quickly. On returning test results came through quickly. So know worrying for long.
trustpilot-ratings-5-star by Simon C, 18 Nov 2021
Fast, efficient and confidential service. Advice and support available too. Meds dispatched quickly and discreet packaging. Highly recommend.

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