Contact Us
If you need to get in touch, we’re here to help. You might find the answer to your question on our FAQ page. For anything else, see how you can contact us below.
Contact a doctor
For help with a medication or treatment option, you can contact one of our doctors for free confidential advice about your order. Log in to your Asda Online Doctor patient account to send a secure message to a doctor.
Customer support
For order, delivery and service questions, you might find the answer on our handy FAQ page.
For anything else, the best way to reach our friendly Customer Support team is through your patient account.
If you don’t have a patient account yet, register today.
Speak to an Asda pharmacist
For any questions about your medication or prescription, you can contact one of our doctors through your patient account.
Alternatively, you can speak to an Asda pharmacist. Call our central hub pharmacy that dispensed your order on 0161 6292311, or find contact details for your chosen pharmacy with the Asda store finder.
Medical emergencies or urgent advice
We are currently unable to give emergency medical advice.
If you have a medical emergency, or need urgent advice then you can call:
- 999 for medical emergencies
- 111 for medical advice or treatment
- 116 123 (Samaritans) for help with depression, anxiety, and other signs you're struggling
Other ways to get in touch
The best way to get in touch with us is through your patient account.
Alternatively, you can contact us on 020 3467 2020 or email us at [email protected].
Customer Support opening hours are:
- Monday to Saturday 9am to 5pm
- Sunday 10am to 4pm
(Reviews are for ZAVA UK)
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